Application only acceptable through: https://training.travexs.com/en/jobs

Job Title: Tour Operation Manager

Company Name: Alshahin Travel & Tourism

Location: Riyadh, Saudi Arabia

Recruiter: Travexs Employment Services

Job Reference: TRVXS00130

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About Travexs Employment Services:

Travexs Employment Services is a leading provider of specialized recruitment solutions for the travel and tourism industry across the Gulf Cooperation Council (GCC) region. With a deep understanding of the market and extensive network of industry partners, we help travel companies to connect with top talent & exciting career opportunities at premier travel and tourism companies.

About Alshahin Travel & Tourism

Al Shahin for Travel and Tourism is a private limited liability company established in 2008, registered with the Saudi Commission for Tourism, and a member of IATA. We are a well-established and progressive travel management company dedicated to contributing to the development of the tourism sector both locally and globally. Our mission is to deliver overall satisfaction to our travelers and clients by fulfilling their requirements and needs with our dedicated staff and wide variety of services.

Job Overview:
We are seeking an experienced and dynamic Tour Operation Manager to join our team in Riyadh. The ideal candidate will have extensive knowledge of the travel and tourism industry, exceptional leadership skills, and a passion for delivering outstanding customer service.

Key Responsibilities:

• Develop and manage tour operations, ensuring high-quality service delivery and customer satisfaction.
• Supervise and coordinate the activities of tour guides and travel consultants.
• Plan and organize tour itineraries, including accommodations, transportation, and activities.
• Negotiate contracts with suppliers, including hotels, transportation companies, and other service providers.
• Monitor and manage budgets, ensuring profitability and cost-effectiveness.
• Handle customer inquiries and resolve any issues or complaints promptly.
• Stay updated with industry trends and incorporate innovative solutions to enhance tour experiences.
• Collaborate with the sales and marketing teams to promote tour packages and increase bookings.
• Ensure compliance with health, safety, and legal regulations.

Qualifications:

• Bachelor's degree in Tourism, Hospitality, Business Management, or a related field.
• Minimum of 5 - 7 years of experience in the travel and tourism industry.
• Proven experience in tour operations management or a similar role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in travel management software and Microsoft Office.
• Fluent in English; proficiency in Arabic is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• The chance to work with a leading company in the travel and tourism industry.

To apply, please visit our website at https://training.travexs.com/en/jobs and submit your resume and cover letter.