Application only acceptable through: https://training.travexs.com/en/jobs

Job Title: Front Desk Agent, Saudi National  

Hotel Name: 5 Star, Confidential

Location: Riyadh, Saudi Arabia

Recruiter: Travexs Employment Services 

Job Reference: TRVXS0070

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About Travexs Employment Services:

Travexs Employment Services is a leading provider of specialized recruitment solutions for the travel and tourism industry across the Gulf Cooperation Council (GCC) region. With a deep understanding of the market and extensive network of industry partners, we help travel companies to connect with top talent & exciting career opportunities at premier travel and tourism companies.

 Job Description:

The Front Desk Agent is responsible for providing exceptional guest service and managing all front office operations. Key responsibilities include:

• Greeting and checking in/out guests in a friendly and professional manner
• Assigning guest rooms and distributing room keys
• Handling guest inquiries, requests, and resolving any issues or complaints
• Processing guest payments, deposits, and transactions accurately
• Maintaining a neat and organized front desk area
• Providing concierge assistance and recommendations to guests
• Updating room availability and occupancy in the hotel's reservation system
• Effectively communicating with other hotel departments to ensure seamless guest experience
• Adhering to hotel policies, procedures, and quality standards

 Qualifications: 

• High school diploma or equivalent
• 2-3 years of experience in a front desk or customer service role in the hospitality industry
• Fluency in Arabic and English (additional language skills preferred)
• Saudi National - this is a mandatory requirement
• Strong communication, problem-solving, and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Knowledge of hotel front office operations and reservation systems
• Flexible to work in shifts, including weekends and holidays 

Benefits:

• Competitive salary and performance-based bonuses
• Comprehensive medical insurance coverage
• Opportunities for career growth and development
• Discounts on hotel services and facilities
• Transportation and housing assistance provided 

Only Saudi nationals meeting the qualifications are encouraged to apply for this Front Desk Agent role.  

 To apply, please visit our website at https://training.travexs.com/en/jobs and submit your resume and cover letter.