This intensive e-learning program equips travel professionals with expert-level skills in ticket exchange and reissue procedures using Amadeus GDS. Through 20 hours of focused training, you'll master the complete ticket revalidation process while learning to handle complex exchange scenarios with confidence.
Key Learning Outcomes:
✔ Master all ticket reissue and revalidation procedures
✔ Confidently apply airline penalty calculations
✔ Process exchanges for all ticket types (refundable/non-refundable)
✔ Handle complex international ticket scenarios
✔ Navigate airline-specific exchange rules
Frontline Travel Professionals:
Reservation Agents
Ticketing Agents
Airline Ticket Counter Staff
2. Travel Consultants:
Travel Agency Advisors
Customer Service Representatives
Travel Sales Specialists
3. Corporate Travel Specialists:
Corporate Travel Coordinators
Business Travel Account Managers
In-house Travel Arrangers
4. Operational Leaders:
Ticketing Supervisors
Operations Team Leaders
Reservations Managers
5. Travel Industry Managers:
Travel Agency Managers
Tourism Operations Managers
Branch Managers
6. Wholesale Travel Experts:
Tour Operators
Travel Wholesalers
Group Travel Coordinators
Key Benefits for Attendees:
For Entry-Level Professionals:
✓ Comprehensive Amadeus system training
✓ Industry-recognized certification
✓ Practical hands-on exercises
For Experienced Staff:
✓ Advanced functionality training
✓ Latest system updates
✓ Efficiency improvement techniques
For Managers/Supervisors:
✓ Deeper technical understanding
✓ Service quality enhancement
✓ Team leadership skills
Course Requirements:
Basic computer literacy (required)
No prior experience needed (recommended for some roles)
Commitment to professional development
✔ Master ticket reissuance for all airline ticket types
✔ Expertly revalidate tickets and apply airline penalties
✔ Gain comprehensive knowledge of Amadeus systems and aviation ticketing
✔ Develop professional skills to launch your career as a ticketing agent or travel consultant
| Training Model | Course Dates | Place of Event | Price |
|---|---|---|---|
📅 Flexible Learning Options:
6-month full access to all course materials
20 hours of concentrated, skills-focused training
🎯 Performance Evaluation:
Minimum 85% score to certify
Unlimited retakes for exam success guarantee
💻 Learning Delivery:
Live virtual classroom sessions with experts
Instant platform access (activated within 24 hours of enrollment)
Professional Certification:
VIASINC Accredited (U.S. Certification Body)
Internationally Validated GDS Qualification
Official Course ID: TRVX1A2500
$30 Certification Processing Fee (payable upon completion)
Key Benefits:
✅ Self-paced study within 6-month window
✅ Industry-standard competency assessment
✅ Direct access to Amadeus simulation tools
✅ Globally portable credential
Module 1: System Fundamentals
Navigation and Interface Essentials
Introduction to Amadeus GDS Platform
Module 2: Ticket Exchange Core Concepts
Fundamentals of Ticket Exchanges
Electronic Ticket Records (ETRs) Management
Electronic Miscellaneous Documents (EMDs) Processing
Advanced Fare Research Methodology
Multiple Fare Basis Code Analysis
• Knowledge Checkpoint Quiz
• Module Assessment Exam
Module 3: Ticket Changer Mastery
Ticket Changer Core Functions
Standard Exchange Procedures
Penalty Fee Calculation and Application
Residual Value Transactions
Complex/Non-Standard Exchanges
• Practical Application Quiz
• Final Certification Examination
Once you have completed your full GDS course, you will receive an official industry worldwide recognised Certificate of Global Distribution System (GDS) Training from Viasinc. This is a professional certification recognised and endorsed by the Travel and Aviation industry & IATA as well.
Once you register for the Course and pay the tuition fees , an email will be sent to you within 24 hours of your time registration and informing you of your access link , username and password , Each student will have his own access credentials to our learning management system (LMS) and will be able to start the course at any time he or she wish to .
Registration is available on our website. Just follow these simple steps: 1- Click the “Apply Now” button in the selected course. 2- Fill up the registration form in the selected course. 3- Choose what training module you wish to apply . You will be asked for basic contact information and your credit card payment. We require full payment at the time of registration and all tuition is billed in US dollars or Saudi Riyal . Be sure to check with your bank or credit card company, as your financial institution may charge a foreign transaction fee.
There is no specified time frame for your training course , however we suggest you spend between 6-12 hours every week on your course modules in order to be able accomplish your training within a reasonable frame time.
Instructors are very accessible and responsive to students. Students and instructors communicate primarily through course sites and emails in online courses. Some instructors utilize Zoom or Skype for class chats or conference calls.
All GDS, Airlines and Airport Courses are Non-Refundable
All GDS, Airlines and Airports courses are Online self-faced training